I'm hoping I can find some help with this prior to going to the tech team and using an incident. I am getting this error after backing up one live database and restoring it to a test environment - this error comes up when trying to log into the test environment.
The problem I have now is the process to run the Synchronize All Ownership & Security Update will not run (in order to clear the error message above). Every time I try to run it, the screen goes non-responsive. I've tried via our VPN from home, at the office directly connected to the network, and remotely connected to the server and I get the same non-responsive screen.
One interesting point to this is the last time I tried to run it, one of the finance team was in SL and received the error message that their login did not sync up to their password, which is what I expect them to receive when this process is running. But, why should they receive that error message if the process is not running (or it appears to be that way).
Can someone give me some insight on this screen? That maybe the process has actually kicked off and I would not see any movement in the status bar at the bottom for a bit of time?
I appreciate the help!!!!
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