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Microsoft Dynamics CRM (Archived)

Can we expire an invitation link created with Survey Activity Invite (Voice of Customer)?

Posted on by 105

Can we expire an invitation link created with Survey Activity Invite (Voice of Customer)? Expire Meaning - Someone opening that link after survey activity due date should see some expired message on page and he should not be able to answer the questions.

Another Query: Is there any OOB functionality to cancel the survey invite when the due date in the activity is crossed.

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  • Bhavik Sanghvi Profile Picture
    Bhavik Sanghvi 105 on at
    RE: Can we expire an invitation link created with Survey Activity Invite (Voice of Customer)?

    No it doesn't work

  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Can we expire an invitation link created with Survey Activity Invite (Voice of Customer)?

    It will validate survey response only, did you try to set close date of the survey ?, it may help you although I never tested it.

  • Bhavik Sanghvi Profile Picture
    Bhavik Sanghvi 105 on at
    RE: Can we expire an invitation link created with Survey Activity Invite (Voice of Customer)?

    Ok, But what action i have to perform so that invitation link will show some expired message instead of survey questions.

  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Can we expire an invitation link created with Survey Activity Invite (Voice of Customer)?

    Hi,

    There is no way out of the box to control this, but as a workaround you can have workflow to check this and if it is after the specific date, perform some action.

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