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Microsoft Dynamics CRM (Archived)

CRM self-service password reset for IFD

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Hello.  We host a crm ifd deployment using adfs 3.0.  I'm interested in allowing our crm users to be able to reset their password in case they've forgotten it.  I'm aware that you can configure adfs so that users can change their password if they know their current one but that's not what I'm trying to do.  What if the user doesn't know their current password?  How can they reset their password without and active directory admin resetting it for them?

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  • Community Member Profile Picture
    on at
    RE: CRM self-service password reset for IFD

    Correct, we're using on-prem AD and not Azure.

  • Feridun Kadir Profile Picture
    1,705 Most Valuable Professional on at
    RE: CRM self-service password reset for IFD

    Assuming that your ADFS is using Windows Active Directory then I don't think you can do this without a third-party AD self-service reset password tool.

  • Feridun Kadir Profile Picture
    1,705 Most Valuable Professional on at
    RE: CRM self-service password reset for IFD

    Assuming that your ADFS is using Windows Active Directory then I don't think you can do this without a third-party AD self-service reset password tool.

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