web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Unknown error when try...
Microsoft Dynamics CRM (Archived)

Unknown error when trying to Track email from Outlook.

(0) ShareShare
ReportReport
Posted on by Adrian Suteu

Hi.


Someone experiences this error when trying to Track emails from Outlook. It started happening after the windows and office were reinstalled on the computer.

Does anyone know what this is or a solution?

R_2D00_Track_2D00_error.jpg

Thanks,

Adrian

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Hi Adrian,

    Try adding the sender's email address as a Contact in CRM before tracking the email. I hope it is not too late!

    Best,

    Danitza.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans