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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Business rules overrid...
Microsoft Dynamics CRM (Archived)

Business rules overriding each other

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Posted on by Vivian Voss 2 User Group Leader

Hi ! 

I just found out that you can only have 10 clauses in a business rule. That's fair. I made a business rule to control when certain fields should or should not be mandatory. But i have 11 conditions. 
I added all my 9 conditions on when fields should not be mandatory and ended it with a clause that says: Else, make the fields mandatory.
I have now added the 11th condition to a new Business Rule, but it doesn't seem to take affect. It seems like the: Else, make the fields mandatory, is overruling my new Business Rule. 

How to solve it? 

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  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    You should not else the else condition to set the field mandatory, but an "else if ..." make feld mandatory and "else" make the field optional.

  • Verified answer
    ashlega Profile Picture
    ashlega 34,477 on at

    You may also want to try this to change the order of the rules:

    www.cobalt.net/.../execution-order-of-business-rules-in-microsoft-dynamics-crm

    Although, it may be better to just not use "else" at all, and, instead, use "else if" everywhere (so, where you are making the fields mandatory, make sure you have correct conditions there rather that just plain "else")

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