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Business rules overriding each other

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Posted on by Vivian Voss

2 User Group Leader

Hi !

I just found out that you can only have 10 clauses in a business rule. That's fair. I made a business rule to control when certain fields should or should not be mandatory. But i have 11 conditions.
I added all my 9 conditions on when fields should not be mandatory and ended it with a clause that says: Else, make the fields mandatory.
I have now added the 11th condition to a new Business Rule, but it doesn't seem to take affect. It seems like the: Else, make the fields mandatory, is overruling my new Business Rule.

How to solve it?

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ashlega 34,475 on at

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RE: Business rules overriding each other

You may also want to try this to change the order of the rules:

www.cobalt.net/.../execution-order-of-business-rules-in-microsoft-dynamics-crm

Although, it may be better to just not use "else" at all, and, instead, use "else if" everywhere (so, where you are making the fields mandatory, make sure you have correct conditions there rather that just plain "else")
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Community Member Microsoft Employee on at

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RE: Business rules overriding each other

Hi,

You should not else the else condition to set the field mandatory, but an "else if ..." make feld mandatory and "else" make the field optional.

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