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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 2015 Mobile Phone ...
Microsoft Dynamics CRM (Archived)

CRM 2015 Mobile Phone Application

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Posted on by James Donohoe

I'm working on configuring the mobile phone form on CRM 2015 Online, and when testing the form using the CRM mobile phone app I've noticed some limitations in functionality:

  1. Business rules don't work
  2. I cant qualify Leads or Opportunities

Does anybody know if either of these functionalities work on the mobile phone app? the tablet application works fine so I'm not sure if I've configured something wrong or if the functionality doesn't exist on the mobile phone app.

Thanks in advance for any suggestions.

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  • James Donohoe Profile Picture
    James Donohoe on at

    Thanks for clarifying Guido

  • Community Member Profile Picture
    Community Member on at

    The ability to update any field in a Service Activity is not possible via express or the Dynamics mobile Application. They only feature available is the ability to add notes.

    Anybody aware of the roadmap for Service Activity entity?

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