Vendor workflow approval needed - but no changes have been made?

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Posted on by jenasiis

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Hi everyone,

Ever since we implemented GP, we've had an issue with the vendor approvals. No changes are made to a vendor, but then when we go to post a batch with a transaction for that vendor, we receive an error "The vendor must be submitted for approval first".

We asked our consultants early on about this issue, and they said it was because we were viewing the "Vendor Card" rather than usually "Vendor Inquiry" when looking up vendor info, but even changing this method has not fixed the issue. Also, sometimes we will make changes to a vendor, and then it will not need to be submitted.

Just wondering if anyone has any insight on this?

Thanks in advance!

Jena

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