Hi All,
Please can you advise how the below popup is turned off? The user did have PTSL installed but since disabled and still this message is showing. I know there is a message within PTSL called Date Verify which can be turned off but as PTSL has been completely disabled now this message shouldnt show? Is there somewhere else which needs to be checked?
This message is a core error message - this is telling you that the period ( date ) you are entering in the transaction has no financial period created and therefore it will not post until that is corrected.
While PSTL may have been able to damp down some of the date verifications, this one, I believe is not one of those.
Confirm that the fiscal period is created and see if the date waring is resolved.
Hi,
When you say "PSTL was disabled", what do you mean by this ? Did you uncheck the box for the "Date Verify" function on the GP client on the server side ? or did you do it on the client side as well ? that is one of the PSTL 'client' related settings and therefore might not disable if you do it on the server side only..
PS: in general, this is actually considered as a good 'feature' and I'm wondering why you would want to disable it..?
PPS: when does this message come up ? when entering a new transaction in SOP or POP ? or when trying to post a transaction ? the pop-up would always come up if the period is closed, no matter of the settings in PSTL..
Explanation from customer below:
So far it happens on all companies I’ve look at. Here is an example. We are in October month and AP is only open for Oct but we receive a document dated a week or so ago and we put that in as the document date of 240920 but posting date of 8th Oct.
When we tab off we get the following error message. September financial module is still open but Oct is financial model is not.
We click continue and carry on processing and posting the transaction but we wish to turn off the warning message as it gets tiresome when entering invoices all day.
Could you please post a screenshot of the posting setup for this company ? Specifically for AP transactions ? I'm wondering about the posting dates setup..
This screen Beat?
Morning Béat, did I post the correct screenshots for what you requested?
With the help of customization this can be stop to pop up.
Under review
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