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Customer experience | Sales, Customer Insights,...
Suggested Answer

Are your forms blocked by ad blockers?

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Posted on by 45

I tried launching Marketing Forms on my site the other day, but realized they wouldn't load due to a common ad blocker. This is an ad blocker used by millions. I also checked other ad blockers and the same problem. Apparently svc.dynamics.com is being blocked by a lot of these tools because of the cookies. 

Anyone else come across this problem and developed a workaround? 

Our audience also happens to be IT, so I bet the use of ad blockers is even higher in that community. 

In my opinion, Microsoft should serve the forms from a different domain then. So if a person blocks cookies, the forms would still work. 

Any suggestions welcome. 

I have the same question (0)
  • Suggested answer
    Miguel Lourenco Profile Picture
    on at

    Hi,

    Have you tried to add some sites to the trusted sites and see if there is any difference?

    Like support.microsoft.com/.../internet-accessible-urls-required-for-connectivity-to-microsoft-dynami

    Try also the one you said svc.dynamics.com

  • Community Member Profile Picture
    on at

    Yes this is high on my priority list. It also only seemed to have happened recently. Our target group is also ICT and I can guarantee you that at least 30% of our visitors use adblockers. 

    You can use form capturing, but that still does not support matching to subscription lists currently.

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