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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Locked Registration Co...

Customer experience | Sales, Customer Insights,...

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Locked Registration Count on Events

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Posted on by pholobach

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Hey Guys!

We have an event that's hosted through on24 (webinar) in Dynamics. We've noticed the registration count is always 0 for the events, and its locked. Is that something that comes from on24 or it can be changed within Dynamics to allow registration tracking?

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ShaileshJain Microsoft Employee on at

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This info comes via on24 integration, hence shows as locked on user interface. the value will get updated as per the integration

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pholobach 10 on at

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So if ours is not updating even with registrations from on24, then it's an issue with the on24 integration?

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