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Locked Registration Count on Events

Posted on by 10

Hey Guys!

We have an event that's hosted through on24 (webinar) in Dynamics. We've noticed the registration count is always 0 for the events, and its locked. Is that something that comes from on24 or it can be changed within Dynamics to allow registration tracking? 

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  • pholobach Profile Picture
    pholobach 10 on at
    RE: Locked Registration Count on Events

    So if ours is not updating even with registrations from on24, then it's an issue with the on24 integration? 

  • Suggested answer
    ShaileshJain Profile Picture
    ShaileshJain on at
    RE: Locked Registration Count on Events

    This info comes via on24 integration, hence shows as locked on user interface. the value will get updated as per the integration

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