web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Store Commerce user au...
Supply chain | Supply Chain Management, Commerce
Answered

Store Commerce user authentication issue on-premises env

(0) ShareShare
ReportReport
Posted on by Ammad majid 44

I have installed Commerce Scale unit (10.0.31) and connected it with my sandbox environment having version (10.0.31). I am able to install Store commerce (9.41) but it is not activating and giving the user authentication error but CPOS has been activated and running. Please assist is there is some issue in FnO configuration or store commerce installation?

store-err-_2D00_-Copy.png

I have the same question (0)
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at

    Are you able to activate CPOS in the same store in the same environment using the user account? Can you check RSSU/Commerce Cloud Scale unit event viewer for any errors or warnings ?

  • Ammad majid Profile Picture
    Ammad majid 44 on at

    Salam Shafeeque,

    Yes CPOS is activating in the same store.

    I am getting this error on store commerce activating VM

    RunIncomingTask - Failure. The incoming task failed. Correlation id: id. Task instance id: id. TaskName: AAD.AuthenticateUser. Error: One or more errors occurred.

    and on RSSU

    Microsoft.Dynamics.Retail.TransactionServices.ClientProxy.RetailRealTimeServiceContract.GetDataUploadParameters(GetDataUploadParameters request) at Microsoft.Dynamics.Retail.Cdx.RealtimeServiceClientLibrary.RealtimeServiceClient.GetDataUploadParameters(DataUploadParametersRequestInfo requestInfo), Is Async Call: False, Execution Time In Ms: 126606

      EventId: 1

      EventName: Microsoft.Dynamics.Retail.Cdx.RealtimeServiceClientLibrary.Events.RtsApiExecutionError

      LogLevel: Error

    Can you please help what's this error is stating about?

  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at

    Have you given the "--disableaadauthentication" parameter while installing the Store Commerce App? This is required for on-prem installation as it doesn't support Azure AD.  If not, please run the installer again with the parameter.

    learn.microsoft.com/.../store-commerce

  • Ammad majid Profile Picture
    Ammad majid 44 on at

    Jazak Allah Shafeeque I am able to activate Store Commerce now with the provided parameter "-- disableaadauthentication".

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Laurens vd Tang Profile Picture

Laurens vd Tang 284 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 178 Super User 2025 Season 2

#3
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 116 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans