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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Store Commerce user au...
Supply chain | Supply Chain Management, Commerce
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Store Commerce user authentication issue on-premises env

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Posted on by Ammad majid 44

I have installed Commerce Scale unit (10.0.31) and connected it with my sandbox environment having version (10.0.31). I am able to install Store commerce (9.41) but it is not activating and giving the user authentication error but CPOS has been activated and running. Please assist is there is some issue in FnO configuration or store commerce installation?

store-err-_2D00_-Copy.png

  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,550 Moderator on at

    Are you able to activate CPOS in the same store in the same environment using the user account? Can you check RSSU/Commerce Cloud Scale unit event viewer for any errors or warnings ?

  • Ammad majid Profile Picture
    Ammad majid 44 on at

    Salam Shafeeque,

    Yes CPOS is activating in the same store.

    I am getting this error on store commerce activating VM

    RunIncomingTask - Failure. The incoming task failed. Correlation id: id. Task instance id: id. TaskName: AAD.AuthenticateUser. Error: One or more errors occurred.

    and on RSSU

    Microsoft.Dynamics.Retail.TransactionServices.ClientProxy.RetailRealTimeServiceContract.GetDataUploadParameters(GetDataUploadParameters request) at Microsoft.Dynamics.Retail.Cdx.RealtimeServiceClientLibrary.RealtimeServiceClient.GetDataUploadParameters(DataUploadParametersRequestInfo requestInfo), Is Async Call: False, Execution Time In Ms: 126606

      EventId: 1

      EventName: Microsoft.Dynamics.Retail.Cdx.RealtimeServiceClientLibrary.Events.RtsApiExecutionError

      LogLevel: Error

    Can you please help what's this error is stating about?

  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,550 Moderator on at

    Have you given the "--disableaadauthentication" parameter while installing the Store Commerce App? This is required for on-prem installation as it doesn't support Azure AD.  If not, please run the installer again with the parameter.

    learn.microsoft.com/.../store-commerce

  • Ammad majid Profile Picture
    Ammad majid 44 on at

    Jazak Allah Shafeeque I am able to activate Store Commerce now with the provided parameter "-- disableaadauthentication".

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