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HTML style tags in outlook online

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Posted on by 20

when designing emails for D365 Marketing i came across an issue with outlook online

when i double clic on the email from outlook online and i inspect the code, it shows me loads of style tags...

does anyone know why this is happening and how can be solved? it only happens with outlook online and when you inspect the code when doble clicking the email

see images below

pastedimage1648542211357v1.pngpastedimage1648542234574v2.png

  • Javito125 Profile Picture
    Javito125 20 on at
    RE: HTML style tags in outlook online

    This email was created outside d365 marketing, however i tried one by using native functionality and create email inside D365 Marketing and style tags still appears as image attached

    does anyone know why this is happening?

    thanks

  • Verified answer
    Aga M Profile Picture
    Aga M on at
    RE: HTML style tags in outlook online

    Hi Javito125,


    Did you create this email in Dynamics 365 Marketing or in another tool?

    Outlook Online is a standard web email client and we do not add any specific HTML tags to support this particular client.

    Could you please check if the issue still occurs and if yes - create a support ticket so that we can investigate it?


    Best regards,

    Aga

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