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Pricing - Adding Sales insight add-ons on SE or MRS license

Posted on by Microsoft Employee

Hi all,

I am already searching a while for an answer to this question and I was wondering if you could help me out:

When having a look at the Sales insights license (https://dynamics.microsoft.com/en-us/pricing/sales/) I see that sales insights is included in the Sales Enterprise (SE)  license and Microsoft Sales Relationship (MRS) license.

However this license appears to only be partly included; Assistant (base cards) and Email intelligence (email engagement and auto-capture) are included but the other features are only add-ons.

Does anybody know what's the price of adding these add-ons to an SE or MRS license? Do you have to buy an entirely new Sales Insights license? Or does this involve another pricing model?

Another question: Is it possible to add these add-ons separately? For example:  If you only want to add predictive scoring but not the other remaining features?

So far I couldn't find any sources from Microsoft regarding this topic. Do you maybe know any information that could help me out?

Thanks in advance for your help.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Pricing - Adding Sales insight add-ons on SE or MRS license

    Hi Ioannis,

    Thank you for this information! It helped a lot.

  • Verified answer
    RE: Pricing - Adding Sales insight add-ons on SE or MRS license

    Hi Stéphanie,

    1. The price should be in the link I posted earlier. If you need at least 1 feature listed under Dynamics 365 Sales Insights and is not marked to be contained in SE or MRS, you would be required to purchase a license per user.

    2. The Add On license contains all the features which are listed under Dynamics 365 Sales Insights, so I do not see a license to contain only a subset of that list.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Pricing - Adding Sales insight add-ons on SE or MRS license

    Hi Ioannis,

    Thanks for your response it concerns indeed the Advanced Sales Insight features.

    I have just added a screenshot. I hope it clarifies my question. When I go to dynamics.microso5618.overview-sales-insight-features.PNGft.com/.../ and then scoll down the table 'compare plans' and stop at 'Dynamics 365 Sales Insights' I can see an overview of the features in Dynamics 365 Sales Insights (incl. the availabilty per sales license) Here I also see that for Sales Enterprise and Relationship Sales only the Assistant (base cards) and Email intelligence (email engagement and .auto-capture) are included.

    The remaining features are said to be available as add-ons. Regarding to this I have the following questions:

    1. What is the price of adding these remaining add-ons to an SE or MRS license? Do you have to buy an entirely new Sales Insights license? Since an organization (which already purchased a Sales Enterprise or Relationship sales license) already owns two features of the Dynamics 365 Sales Insights license, I was wondering if they could buy the remaining add-ons for a different price.

    2. When looking at these features being presented as add-ons I was wondering if it is possible to add these add-ons separately?

    Just an example:  If you have a customer (owning a SE or MRS license) who only wants to add predictive scoring but not the other remaining features? Is it possible to buy these add-ons separately?

    So far I couldn't find any sources from Microsoft that gave information regarding to these questions. Do you have an idea?

    Thanks in advance for your time and help.

  • RE: Pricing - Adding Sales insight add-ons on SE or MRS license

    I assume you do. Please check the below information:

    https://dynamics.microsoft.com/en-us/ai/sales-insights/

    2538.pastedimage1583396471930v1.png

  • RE: Pricing - Adding Sales insight add-ons on SE or MRS license

    Hi Stéphanie,

    can you provide more details on the add-ons you are referring to?

    Are you referring to the "Advanced Sales Insights features" on the public facing documentation below?

    docs.microsoft.com/.../overview

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