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finish the transaction before switching to normal mode

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Posted on by 135

Getting the error "finish the transaction before switching to normal mode " in Retail POS

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: finish the transaction before switching to normal mode

    Hello Wilson NJ,

    When exactly did you receive this message?

    What button did you click / what function did you execute?

    Best regards,

    Ludwig

  • ToddB Profile Picture
    ToddB on at
    RE: finish the transaction before switching to normal mode

    Hi Wilson,

    Were you able to resolve this issue?

    If not, can you try Voiding the transaction to see if an open transaction is causing the issue?

  • Wilson NJ Profile Picture
    Wilson NJ 135 on at
    RE: finish the transaction before switching to normal mode

    pastedimage1633002757902v1.png

  • Juliet Zhu Profile Picture
    Juliet Zhu on at
    RE: finish the transaction before switching to normal mode

    Hi Wilson,

    Can you please provide more detailed information of this issue, like what you did, what the error looks like, etc?

    Thanks,

    Juliet

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