Dynamics Community Forum Thread Details

I want to learn CRM

Hi all,

I want to learn Dynamics CRM, Please help me

Is it possible to install and access CRM application in personal computer, without any license or product key??

if yes. what should be my system configuration requirement

I have signed up trail account of Dynamics 365 sales, I believe it is one of the module of CRM what are the other modules in CRM

is it possible to publish plugins to sandbox version, what are the software required in my pc

I am waiting for you replies

Thank you

Hey Venkatesh,

Thanks for reaching Dynamics community. The easiest way to start working with Dynamics 365 customer engagement would be to start an online trial subscription which can be obtained from here::

https://trials.dynamics.com

You can gradually start building your skills on these self paced learning courses which I have filtered for the most popular Sales and Services modules however, you can set filtering as per your convenience as well on this page ::

https://docs.microsoft.com/en-us/learn/browse/?products=dynamics-customer-service%2Cdynamics-sales

...

One of the courses which would help you to understand CRM online user or org administration ::

https://docs.microsoft.com/en-us/learn/modules/administrating-power-platform-subscriptions/

There is also a free introductory course for Dynamics 365 on Udemy which covers almost all of the modules available for CRM.

Microsoft Dynamics 365 For Beginners (Updated for 2020) ::

https://www.udemy.com/course/microsoft-dynamics-crm-introduction-course/