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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / SQL Server Connectivit...
Finance | Project Operations, Human Resources, ...
Suggested Answer

SQL Server Connectivity Issue: Connection not open. Login timeout expired

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Posted on by M Anas Khan 1,424

Hi Community!

I am investigating performance issues with a Dynamics AX 2012 instance and getting the following errors in Event Viewer on the AOS server. Ping to DB server is running fine. However, the client freezes over and over again. Has anyone else faced this issue ever and how can it be resolved?

Kernel version: 6.2.2000.14
Application version: 6.2.1000.1437

8713.Event-viewer.png

Object Server 05:  The database reported (session 24 (erosanaw)): [Microsoft][ODBC Driver Manager] Connection not open.

Object Server 05:  SQL diagnostics: [Microsoft][SQL Server Native Client 10.0]Login timeout expired. 

Object Server 05:  Fatal SQL condition during login. Error message: "[Microsoft][SQL Server Native Client 10.0]Login timeout expired" 

Object Server 05:  SQL diagnostics: [Microsoft][SQL Server Native Client 10.0]Login timeout expired. 

Object Server 05:  Fatal SQL condition during login. Error message: "[Microsoft][SQL Server Native Client 10.0]Login timeout expired" 

Object Server 05:  The database reported (session 4 (oarowolo)): [Microsoft][ODBC Driver Manager] Connection not open.

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  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at

    Hi Muhammad,

    Could you please check the following?

    1. Is the SQL Browser service running?

    pastedimage1599552385648v1.png

    2. Go to SQL server configuration manager and check if protocol TCP/IP is enabled as shown -

    pastedimage1599552467279v2.png

  • M Anas Khan Profile Picture
    M Anas Khan 1,424 on at

    IT was restarting the SQL service without communicating! Please disregard this issue.

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