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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Can we create Auto gen...
Microsoft Dynamics CRM (Archived)

Can we create Auto generated numbers for Service Activities?

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Posted on by JennyW

I have researched and found that Contracts, cases, articles, quotes, orders, invoices, and marketing campaigns are automatically numbered by  CRM.

We would like to have auto generated numbers for Service Activities.

Does anyone know if this is possible?

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  • Verified answer
    jlattimer Profile Picture
    jlattimer 24,564 on at

    Strictly speaking there isn't an auto number feature for service activities.

    You could use an approach like this (CRM 2013): The Power of Synchronous Workflows For Autonumbering

    Otherwise there are other solutions available to create you own auto number: Advanced CRM 2011 Auto Number

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi Jenny,

    you could use a custom solution to perform the autonumbering or take in consideration a third part solution.

    Search Autonumbering...

    Bye

  • Verified answer
    Ryan Maclean Profile Picture
    Ryan Maclean 3,070 on at

    Hi Jenny,

    As stated above, there isn't an out of the box feature that autonumbers the activities, but you could use real-time workflows as Jason has suggested.  You may also want to look at the North 52 Business Process Activities Formula Manager (www.north52.com/.../formula-manager) which has an autonumbering formula included and has a free solution available for download.

    I've also been experimenting with the Planet xRM Auto ID Generator (www.planetxrm.com) and found it to be particularly useful.

    The solution you go for really depends on your numbering needs, suffice to say there are quite a few options out there.

    Best regards,

    Ryan

  • JennyW Profile Picture
    JennyW on at

    Thank you all!

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