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Customer Insights - Journeys forum

Including Registration ID into the marketing Email

Posted on by Microsoft Employee

I need help how to Embed Registration ID into Marketing email for Check-In, as am developing a mobile that will scan this registration id and log a check-in record on MS Dynamics 365 Marketing, the problem am facing that i can't embed the registration id into the Marketing email and i have done these steps and reached a dead end:

1- Sync Event Registrations with Customer Insights.
2- Try to use assist edit to fetch this field but couldn't.


  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at
    RE: Including Registration ID into the marketing Email

    Hi,

    Mauro is right, we solve this issue gracefully for event QR codes in our upcoming April release, but for now, you can use the code below to render the right event registration ID (enter the event GUID please):

    <!-- {{#each contact.msevtmgt_eventregistration_contact_msevtmgt_contactid }} -->

    <!-- {{#if (eq this.msevtmgt_eventid '<please insert event GUID here>')}} -->

    <p> {{this.msevtmgt_name}} </p>

    <!-- {{/if}} -->

    <!-- {{/each}} -->

    What I am doing is:

    1. Looping through all the event registrations for this contact and selecting the right registration, based on the event GUID

    2. Adding the event registration ID field from the picked up registration ID record.

    I hope this helps in the intermediate.

    Thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Including Registration ID into the marketing Email

    Hello Maro

    yes am looking for something out of the box for my end users, Still waiting for this april release to check if its will cover my case

    Thanks

  • Mauro Marinilli Profile Picture
    Mauro Marinilli 355 on at
    RE: Including Registration ID into the marketing Email

    Hi,

    a the moment we can only navigate one-level relationships in emails' dynamic content, also for custom entities (for instance you can do: Contact->Owner and then all fields on Owner). that means if you want to embed in a marketing email anything that is one or more relationships away at the moment you need to add a custom relationship from the Contact to the entity of your choice (to have more levels will come over time but not in the short term).

    There are many other options to achieve what you are looking for, though. Have you seen our new QR code widget in emails, that covers this very scenario? that comes out of the box, but you will need to update to the April release.

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