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Vendor balance discrepancy

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Posted on by 46,226 Super User 2024 Season 2

Has anyone ever seen this scenario?  This is D365 F&O, 10.0.12, PU 36.  The difference between the values is the amount of an invoice that was un-settled from an ACH payment, and the invoice was reversed, after the payment was processed and posted.

I think the un-settlement and reversal of the invoice is what's causing this but haven't been able to prove it definitively.  What say ye, experts?   Thanks in advance.

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  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,226 Super User 2024 Season 2 on at
    RE: Vendor balance discrepancy

    Thanks Andre.  I consider this a bug and will enter a Microsoft ticket.  You should not be able to unsettle an invoice from a payment after the payment has been generated and posted, unless the Payment is reversed first.  Big hole . . .

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,885 Super User 2024 Season 2 on at
    RE: Vendor balance discrepancy

    Hi Frank,

    A few days ago there was a similar question on this forum: community.dynamics.com/.../vendor-balance-does-not-match-balance-in-currency

    It would be the best to create a  ticket for Microsoft Support.

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