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Customer experience | Sales, Customer Insights,...
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Unit Group update needed for Dual Write

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Posted on by 110
We recently went live with D365 Finance and Supply Chain, including Dual Write integration with Sales. 
 
We have a significant mismatch between the Unit Group in Sales, and the Unit of Measure Class in Finance.  When Sales was implemented nearly 10 years ago, a Unit Group was created for each Unit Of Measure.  EA/EA, DZ/DZ, etc.  That structure does not fit at all with the Finance structure of Class: Quantity contains EA, DZ, PR, PC, etc.  
 
I would like to realign the Unit Group / Unit structure in Sales, and then update the unit group on all products, but updating the Unit Group is not allowed. I need to find a way around this limitation.  For us, I feel it would be a straightforward change.  Because:
-We sell exclusively in EA, so sales, quote, invoice and opportunity lines would note be affected.
-We do not use price lists
 
How can I overcome this restriction?  We have tried importing via data management and the Excel connector. We have tried unlocking the field with a business rule. Writing the new value in via the API.
 
What can be done?
 
 
 
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Unit Group update needed for Dual Write
    Hi,
    The Unit Group column cannot be editable if the product is published(status id active).
    " Please update only the unit. The unit group can’t be updated once the product is created."
    Unfortunately, we can't change it, which is by-design.

    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     

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