Mabuhay!
Hi! We are experiencing some trouble using our HQ Client. So our store cant receive any updates from HQ Server. I think there's an issue using VPN or on our Internet Provider.
Is there any chances to pull items from HQ and import it via sql on our Store?
Anyone tried it yet?
Big thanks,
Chris
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If the data at HQ is accurate, export the whole stores database from HQ and restore it. I believe there is a KB that explains the process. You likely have more than one issue here it would appear and the answer to your second question is no. There is no supported method to import data Christopher. If your store cannot effectively communicate for any reason? Restoring the database you export from HQ will only be a short term fix until the issue with the connection is resolved. (because the connection issue would still exist).
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