Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / 2016 on premise versus...
Microsoft Dynamics CRM (Archived)

2016 on premise versus Exchange online: possibilities?

(0) ShareShare
ReportReport
Posted on by Jeroen J

Dear reader,

sometimes you encounter a subject about which is written so much that you just don't know who is right anymore. So please bare with me, I know the answer is to be found online, but just couldn't find it yet.

We have a Dynamics CRM 2016 on premise installation and we're migrating our Exchange on premise to Exchange online. We're still running version 8.1.0.359 and the upgrade project isn't even in planning phase (don't get me started, but hey, things are the way they are).

So, is it true that I won't be able to get SSS reconfigured as long as we're not at least on 8.2?

Will Email Router, being deprecated and all, be able to help me until 8.2? About the router there's also 1001 different contradicting opinions.

Sure hope someone can tell me the real status of this.
Thanks in advance!

Regards, Jeroen

*This post is locked for comments

  • Suggested answer
    sandeepstw Profile Picture
    sandeepstw 4,601 on at
    RE: 2016 on premise versus Exchange online: possibilities?

    Hi,

    Please check this article -

    blog.apex.it/.../how-to-connect-dynamics-crm-2016-on-premise-to-exchange-online

  • Community Member Profile Picture
    Community Member on at
    RE: 2016 on premise versus Exchange online: possibilities?

    According to me and the article, it should work with 8.1 but i haven't done it myself.

  • Jeroen J Profile Picture
    Jeroen J on at
    RE: 2016 on premise versus Exchange online: possibilities?

    Thank you Aamer, for your quick response!

    I already found this link, but it didn't clearly state which versions it's applicable to and several other sites state that only from the december 2016 update and up, hybrid constructions are available.

    Can you confirm that our 8.1 version will work with Exchange Online?

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: 2016 on premise versus Exchange online: possibilities?

    Hi Jeroen,

    The following article mentions the steps required to configure CRM 8.x and Exchange Online for SSS

    - technet.microsoft.com/.../mt703269.aspx

    Article applies to Dynamics 365 (on-premises), Dynamics CRM 2016 (8.0).

    Even Email Router is an option till 8.2.

    -Aamer

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,409 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans