Hi all,
So the new enhanced email capabilities that allow you to compose a email while still in the context of the record is amazing and works great when you're composing a new email message from a timeline (e.g. from a contact timeline).
The problem is what about replying to a email in the timeline? It appears that to reply to a received email you still need to open the email record and then hit the reply button on the nav bar.
Is this not part of the feature for contextual emails?
Kind regards,
Mike