web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Dynamics 365 portals

(0) ShareShare
ReportReport
Posted on by 25

In portal, I need to display my orders and Active orders view  in a web page. The active orders view displaying correctly but in my orders view displaying the message-There are no records to display. How to display the records in my orders view?. Please guide

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi partner,

    The ‘my order view’ has condition, just show records created by yourself, which means that only records that owner is current logger can be shown in the portal.

    1.You should first check if there is a record that owner is the current user in ‘My order’ view.

    2.check filter of the ‘My Order’ view.

    Go Settings > Customization > Customize the system > Entities > Order > View.

    pastedimage1606185648593v1.png 

    As screenshot above, it also has some other filters, so if you want to display records in it, these records must in accordance with these condition.

    Also you can create new another view that set filter as your need.

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Community Member Profile Picture
    on at

    Hi Partner,

    Has the problem been solved? Any updates?

    Please click Yes under "Did this answer your question?" to close this thread.

    pastedimage1606380164589v1.png

    Thanks. 

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    On the entity list in Portal management app, you need to configure the Filter Conditions. Set the Portal User Attribute to an appropriate relationship e.g. Owner or Created by etc. 

     Screenshot-2020_2D00_11_2D00_29-061504.jpg

  • Archetype Profile Picture
    411 on at
    [quote user="Leah Ju"]

    Hi Partner,

    Has the problem been solved? Any updates?

    Please click Yes under "Did this answer your question?" to close this thread.

    Image

    Thanks. 

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

    [/quote]

    Hi Leah Juh ,
    Can you please add me on skype please ? "Atoe75" 
    Cordially

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 57 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 34 Most Valuable Professional

#3
Scott Jackson UK Profile Picture

Scott Jackson UK 22

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans