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Microsoft Dynamics CRM (Archived)

Forwarding a email from Dynamics 365 includes attached email signature images

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Posted on by

Hi all

I noticed that when tracking emails or receiving tracked replies back that includes email signatures with images. Firstly the images gets added as attachments and when forwarding this to someone else, it remains as attachments. How do I ensure that when forwarding emails from CRM, that it doesn't include all the email signature images as attachments? If I remove the image attachments, will it effect the images in the forwarded messages?

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  • Suggested answer
    Nithya Gopinath Profile Picture
    on at
    RE: Forwarding a email from Dynamics 365 includes attached email signature images

    Hi Mike,

    Please see the following community thread to resolve this issue.

    https://community.dynamics.com/crm/f/117/t/166702

    Hope this helps.

  • MikeC282 Profile Picture
    on at
    RE: Forwarding a email from Dynamics 365 includes attached email signature images

    Thanks would that stop the signature from even appearing in the CRM at all? Will the email be stripped of all images?

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