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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to Edit Segment ta...
Customer experience | Sales, Customer Insights,...
Answered

How to Edit Segment table msdynmkt_virtualsegment view named Quick find segments

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Posted on by HL-04060309-0 30
hi All
 
I have requirement to add some filters to a search in journey where segments are shown to only show real time segments and not the old outbound segments (image below)
 
I tried editing the segment table which to my surprise is a virtual table (msdynmkt_virtualsegment) and tried editing the view named "Quick find Segments"
 
The whole table is not editable and surely not the view as well.
 
Any one know how to edit this to add some filters ? if possible.
 
seems very odd they are locking things which are important to filter.
 
 
Thanks
Categories:
Dynamics 365 Customer Insights - Journeys
Outbound to Real-Time Transition
I have the same question (0)
  • Suggested answer
    Hamza H Profile Picture
    Hamza H 1,847 Super User 2026 Season 1 on at
    You can't edit the view on msdynmkt_virtualsegment because it's a locked virtual table. To filter out outbound segments, use JavaScript with addCustomFilter() on the lookup field as a workaround. Direct customization isn't supported.
     
  • Suggested answer
    Quartzite Profile Picture
    Quartzite 135 on at
    Hello,
     
    msdynmkt_virtualsegment in Dynamics 365 is a virtual entity representing segments in Marketing. Virtual entities in D365 are read-only because they are linked to external data sources or system-managed data and cannot be modified directly (no direct schema changes, no additional columns, no direct editing of view definitions in Advanced Find)
     

    Why It’s Not Editable:

    • Virtual entities in D365 pull data from external sources or system APIs.
    • msdynmkt_virtualsegment is used internally by Marketing (Outbound + Real-Time) to display segment info.
    • Microsoft does not allow customization on virtual entities to avoid breaking system logic.
  • HL-04060309-0 Profile Picture
    HL-04060309-0 30 on at
    hi Hamza
     
    do you have any sample javascript code calling addCustomFilter()
     
    i have not used it before and if there is an article covering this would be helpful.
     
    Thanks in advance.
  • Verified answer
    Muhammad Shahzad Shafique Profile Picture
    Muhammad Shahzad Sh... 2,507 Most Valuable Professional on at
    1. Use Tags or Naming Conventions
    If your team distinguishes real-time segments vs. outbound segments by:
    • A naming prefix/suffix (e.g., RT_ or OB_)
    • Custom metadata (if any tag system is being used)
    You can train users to search by naming convention. Not ideal, but it’s the quickest option.

    2. Raise a Support Ticket / Microsoft Idea
    You can:
    • Raise a Microsoft Support ticket to express the importance.
    • Or vote/suggest this on the Dynamics Ideas Portal.

    3. Build a Custom UX (Extreme Option)
    If it’s business-critical:
    • You could build a custom page/app that pulls segment metadata via CI-J APIs or Dataverse + GraphQL (if available) and provides filterable UX.
    • This is a heavy lift but offers full control.

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