Microsoft Dynamics CRM (Archived)

CRM Dynamics change email's header

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Posted on by Community Member

Hello everybody:

I need to change the email’s header and add this: X-SMTPAPI: {"category": "Category Name"}.

Anybody knows how to do that?

Thanks

Luis Manuel

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RuneDaub 3,795 on at

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And you are using the CRM to send the emails I assume.

Then its simple. Just set up your string and add the variables in the header text.

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Community Member on at

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Hi Rune:

Thanks for your answer.

Can you tell me how or where can I do that?

I use the email router to send the emails.

Thanks

Luis Manuel

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RuneDaub 3,795 on at

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You are generating the mail through a workflow?

If yes, then just insert the header string in the workflow.

If not, you need to insert the variables directly into the email.

1. Create a new email from the entity you want it to be related to

2. Select header

3. Enter X-SMTPAPI:

4. Go to the right side of the window and select Category and Category name and click insert.

5. Save the email.

You are done.

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Community Member on at

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Where I can find the option "header" into the email??, because I can't find it into the form.

Thanks

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RuneDaub 3,795 on at

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Does Asunto not mean header?

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Community Member on at

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No, Asunto means Subject

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RuneDaub 3,795 on at

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Then I dont understand what it is you are trying to do.

I thought when you wrote header.. it was the same as the subjectline...

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Community Member on at

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When I refer to header is to the Internet header of the mail, where there are things like this:

X-MS-Exchange-Organization-SCL: 1

X-MS-Exchange-Organization-AVStamp-Mailbox: MSFTFF;1;0;0 0 0

X-MS-Exchange-Organization-AuthSource:

Thanks

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Community Member on at

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I don't think this is possible in CRM, I was looking for a way to view internet headers of CRM inbound emails . I couldn't find any post about this.

I wrote to forum no reply yet. :(

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