Small and medium business | Business Central, N...

Generate report on service order

(1) Share

Report

Posted on by LF-16052033-0

607

Hello experts,

How can we print out a service order report after it has been invoiced and the service order doesn’t exist anymore? We want to print out the service order to show the service history of the service item.

I have the same question (0)

All responses (3)

Answers (0)

Sort by

Suggested answer

Valentin Castravet 32,800 Super User 2026 Season 1 on at

Like
a
(1)

Report
Copy link

Link copied!

Unfortunately once the service order is fully posted it gets deleted (similar to a sales order) so its not possible to print it anymore. At this point you can print the posted invoice that was created, or look at the service item. The service item has several pages that can perhaps be useful for you i.e. the service ledger entries under history, or the documents section

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 102,442 Super User 2026 Season 1 on at

Like
a
(1)

Report
Copy link

Link copied!

Hi, just to share the latest information, the following new feature will be released in Business Central 2024 release wave 2 (BC25) in October. You can check this historical information in the Archive later.

Archive service management documents

https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave2/smb/dynamics365-business-central/archive-service-management-documents?wt.mc_id=DX-MVP-5004336

Thanks.

ZHU

Was this reply helpful? Yes No
Suggested answer

Khushbu Rajvi. 23,132 Super User 2026 Season 1 on at

Like
a
(2)

Report
Copy link

Link copied!

If the service order is deleted after posting, you can print the posted invoice or review the service item's history and documents for the relevant details.

Was this reply helpful? Yes No