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Adding Marketing to App for Segments and Customer Journeys

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Posted on by 5
I'm enrolled in a class where one of our final projects is to create a custom model-driven app for a hypothetical large company with enterprise, small business, and private individual clients in video game system sales and repair.  I was assigned to the Marketing Team, but we can't get started because we don't have access to any of the tools.  The other three teams- Field Service, Sales, and Customer Service- have access to all of their environments.
1) Does adding Sales Trial or Marketing Trial to the solution where our app is give us any additional access to components like Segments or Customer Journeys? We are struggling to build a custom model-driven app that allows for marketing-specific functionalities.
2) Can we use 365 Marketing functionalities like Customer Journeys and Segments within a custom model-driven application?
3) We don't have Marketing in our project environment and can't find how to do it.
4) Does it change anything if we're using the free trials?
Sorry if these questions are really basic, but we've only had a week or so of instruction in Dynamics and we're all kind of overwhelmed.
  • Leonardo Vancy Profile Picture
    Leonardo Vancy 5 on at
    RE: Adding Marketing to App for Segments and Customer Journeys

    Thank you for sharing! Try downloading Hungry Shark World Mod APK to experience it! techtodown.com/.../

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    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Adding Marketing to App for Segments and Customer Journeys

    Hi WannaBeAManatee,

    "Does adding Sales Trial or Marketing Trial to the solution where our app is give us any additional access to components like Segments or Customer Journeys? We are struggling to build a custom model-driven app that allows for marketing-specific functionalities."

    Yes, create Custom App in your Marketing environment and add these table to your Custom App is ok.

    "Can we use 365 Marketing functionalities like Customer Journeys and Segments within a custom model-driven application?"

    Yes.

    "We don't have Marketing in our project environment and can't find how to do it."

    If you start the Marketing trial, please click the environment(another environment) to check it:

    pastedimage1656488360709v1.png

    Does it change anything if we're using the free trials?

    No, it would not change anything of your environment.

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