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Microsoft Dynamics CRM (Archived)

Error while renew contract

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Posted on by 80

Error is displayed while click on  ok on Renew Contract with contrat Line and without contract line both options.

window askd for try again or cancel  

 

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  • Manuel E. Santiago Profile Picture
    35 on at

    Hi,

    Did you imported this contract from another system? If this is the case try recreating the contract manually. Ceck incorrectly checked flags, like evergreen, billing terms, dates, etc.

    If you found the root cause of this please share when possible. Regards.

  • Sanjeev Vij Profile Picture
    10 on at

    I'm getting same error after updating to UR12 the error I'm getting is mentioned below:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">

     <ErrorCode>-2147208701</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />

     <Message>The state is invalid, this contract cannot be updated.</Message>

     <Timestamp>2013-03-19T05:30:01.2950064Z</Timestamp>

     <InnerFault i:nil="true" />

     <TraceText i:nil="true" />

    </OrganizationServiceFault>

    I Tried copying the contract however same error. The contract which I'm trying to renew is expired one.

    Thanks

  • Suggested answer
    Muhammad Adeel Javaid Profile Picture
    5,580 on at

    Please stop any workflows, plug-ins or other custom code and try the Renew Process again.  If the issue persists, please turn Dev errors on so you can obtain a detailed error message.  Below is a link to the Diag tool which makes turning on Dev errors very easy.

    blogs.msdn.com/.../crmdiagtool4-for-microsoft-crm-4-0-available-now-on-the-emea-dynamics-crm-support-blog.aspx

    You should get a detailed error message when you turn Dev errors on that will point you to the exact issue.

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