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Zero balance transactions (invoices that were paid with a manual payment: ACH/wire) pulling into check batches. If not deleted, remittance prints and uses a check number.
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Did you try applying the payment to the invoice?
Yes,the manual payment is applied when it is entered. Both the invoice and the manual pymnt show as historical before check run so can't figure out why it even pulls in. I also see no info on why a remittance would "use" a check number. Thanks!
Hi Lisa!
This is because a remittance record is created in the PM20100 table when a manual payment is applied to an invoice. I do have two KB articles that go over how to prevent zero dollar remittances from printing and another that explains how manual payments ,credit memos etc. are removed from the PM20000 (Open tables) and the PM20100 table
855957 How to prevent zero dollar remittances from printing in Payables Management in Microsoft Dynamics GP
support.microsoft.com/.../en-US
860395 Information about how manual payments, credit memos, and returns appear on the check stub and when they are removed from the PM20000 table and from the PM20100 table when you run the Select Checks process in Microsoft Dynamics GP
Please let me know if you have any additional questions on this issue!
~Thomas Newcomb
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Dynamics GP Support
This posting is provided "AS IS" with no warranties, and confers no rights
I've printed the articles and hope to get to them & do some investigating very soon! Thanks
Thank you for the update on this! Please let us know if this does not help with the issue.
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