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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Can't find view-as-web...

Customer experience | Sales, Customer Insights,...

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Can't find view-as-webpage URL option in Message object

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Hi

I'm setting up an email in real-time and trying to add the view as webpage link.

But when I try to add the personalisation and look under the Message object as instructed in the guidance, I can't find that option in the list.

Can anyone advise?

Thanks, Matt.

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Dengliang Li Microsoft Employee on at

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Hi,

The feature you describe is currently only supported in the Outbound marketing emails.
According to the official documentation.
The feature of adding the ’View in browser‘ link to emails for real-time marketing will be generally available in December 2023.

Enhance email engagement by allowing browser viewing | Microsoft Learn

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li

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