Posted Sales Invoices Send batch - multiplication issue

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Posted on by SergiyYakovlev

Hello!

I've got an issue with one of my clients. They send posted sales invoices in batch in the end of the day. They use the "Send" action on Posted Sales Invoices, choose a document sending profile for all invoices and OK.

Sometimes it works as expected, but sometimes it sends same invoices multiple times. I can see this in Sent Invoices list, but also in Job Queue Entries Log, because BC creates Job Queue Entry for each invoice that needs to be sent.

Today I've got the worst situation so far - BC sent 10 invoices around 50 times. And probably it would still send them if I wouldn't Restart the environment.

No modifications are done there, standard BC with GB localisation.

When I debug this in the Sandbox everything works fine.

Below you can see a screen from the Job Queue Entries Log, where few invoices are repeated multiple times.

Has anyone seen this before? Or please let me know if you have any suggestions what else I could check.

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Dynamics 365 Business Central

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YUN ZHU 84,555 Super User 2025 Season 1 on at

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Posted Sales Invoices Send batch - multiplication issue

I think this requires Microsoft to investigate your environment directly. This is obviously not normal behavior. I am not sure what is causing this. I suggest you submit a SR to the Microsoft support team.

Hopefully other experts can give you better advice.

Thanks

ZHU
SergiyYakovlev 21 on at

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Posted Sales Invoices Send batch - multiplication issue

hi ZHU,

thanks, I can create a report to do this automatically, however I still would like to figure out why standard behaves like this :)
YUN ZHU 84,555 Super User 2025 Season 1 on at

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Posted Sales Invoices Send batch - multiplication issue

I think you can make a small customization (such as codeunit or report) to send daily invoices, so you only need to set one in the Job Queue.

Hopefully other experts can give you better advice.

Thanks.

ZHU