New hire here. We are a company that sells lab supplies. We have an order form (fillable pdf created in word), that customers fill out and send back. Then a customer service creates a sales order and enters each order one by one.
There has to be a better way! Any idea on how to make this process less manual? For example, is there a way we can have a form that can be imported and the sales order automatically creates filled with all of the items requested?