Not able to unmark Enable multi-attendee registration, captcha, or add a marketing form in event

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Posted on by Filippa f

160

Hi all,

I am not able to unmark the options Enable multi-attendee registration and captcha in my event. It says that they are off, but on my registration page they're still enabled.

The option to add a marketing form instead is not working either. I can add it, but it doesn't show on the event registration page. What could this be? Something with the portal?

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Community Member on at

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Hi Filippa,

What app you are using?

Regards,

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Filippa f 160 on at

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Hi sorry, Dynamics 365

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Community Member on at

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Hi Filippa,

what i mean is more specific app, sales? customer service? marketing?

Regards,

Leah Ju

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Filippa f 160 on at

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Hi, Marketing! Events

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ShravanSuri 1,255 on at

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Hey Filippa, it seems your event website might be out of date. I recommend updating your event website, and checking again - here's how:

1. If your website is hosted on a powerportal - docs.microsoft.com/.../manually-overwriting-sample-website

2. If your event website is self hosted - docs.microsoft.com/.../event-management-web-application

Please use the side navigation to go through the documentation.

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Filippa f 160 on at

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Hi Shravan,

Thank you for reaching out. I will try this and get back to you if this doesn't work.

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