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Customer experience | Sales, Customer Insights,...
Suggested Answer

Not able to unmark Enable multi-attendee registration, captcha, or add a marketing form in event

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Posted on by 162

Hi all,

I am not able to unmark the options Enable multi-attendee registration and captcha in my event. It says that they are off, but on my registration page they're still enabled.

The option to add a marketing form instead is not working either. I can add it, but it doesn't show on the event registration page. What could this be? Something with the portal?

  • Community Member Profile Picture
    on at

    Hi Filippa,

    What app you are using?

    Regards,

  • Filli9 Profile Picture
    162 on at

    Hi sorry, Dynamics 365

  • Community Member Profile Picture
    on at

    Hi Filippa,

    what i mean is more specific app, sales? customer service? marketing?

    Regards,

    Leah Ju

  • Filli9 Profile Picture
    162 on at

    Hi, Marketing! Events

  • Suggested answer
    ShravanSuri Profile Picture
    1,255 on at

    Hey Filippa, it seems your event website might be out of date. I recommend updating your event website, and checking again - here's how:

    1. If your website is hosted on a powerportal - docs.microsoft.com/.../manually-overwriting-sample-website

    2. If your event website is self hosted - docs.microsoft.com/.../event-management-web-application

    Please use the side navigation to go through the documentation.

  • Filli9 Profile Picture
    162 on at

    Hi Shravan,

    Thank you for reaching out. I will try this and get back to you if this doesn't work.

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