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540I've come across a situation which I'm hoping someone else has seen and has a remedy.
We have a contract that is set to bill quarterly and the last invoice for the contract shows a remaining amount to bill for $2,621.27 in the contract invoice line records window which is the correct amount but the amount that is posted to SOP for invoicing is $2,620.41. In looking at the SVC00603 table, there is a daily svc amount of $28.79571 which when multiplied by 91 days (invoice period) gives you the $2,620.41. So essentially the total invoices do not equal the total contract. To compound the issue, the SOP invoice was posted but the distribution line was for 2621.27 while the SOP line was 2620.41 and this posted without error. So now we have an incorrect invoice and the G/L is out of balance with the A/R subledger.
Is there something in the configuration that will prevent this or something someone else did to correct this? We are on GP2013R2.
Thanks
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