I have created a roll-up field to record the date someone last attended a "Meet the Dean" webinar in association with ClickDimensions/GoToWebinar add-on to CRM 2015. Essentially it simply updates the contents of this date field with the date a participant actually joined the webinar.
It works fine, successfully updating the field with the correct date if a person actually joined the Webinar. The only problem is the obvious one, due to the nature of the way roll-up fields work, I have to go into each CRM record of an attendee and click on the "refresh" icon for the Meet the Dean field and it successfully sucks the date the individual actually joined the webinar into the Meet the Dean field.
My question, is there any magic way to force CRM to refresh that field automatically? The ideal would be to do a "select all" from a view screen and then edit that filed, but unfortunately that field is automatically locked and cannot be edited in this fashion.
Any ideas on how to make this work the way I would like, or a better approach in the first place?
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