web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / MR showing zero balanc...
Microsoft Dynamics GP (Archived)

MR showing zero balance for new accounts

(0) ShareShare
ReportReport
Posted on by Community Member

We are on GP 2010 and MR 2.1.1029.30

We have multiple databases using different functional currencies.  We run a combined report from the main company in USD.  We import new GL  accounts frequently.  There is one set of GL accounts that were imported into our NZ database that shows up on the combined financial statement at the bottom of the report (out of numerical order) and all with a zero balance.  The main segment of these accounts already existed in both databases.  If we run the financial statement out of NZ the accounts are in the correct place and have balances.  Any ideas of what to look for?

Thanks!

*This post is locked for comments

  • John Olley Profile Picture
    John Olley 365 on at

    Hi Marilyn,

    First, I would go through the KB 2295844 mbs2.microsoft.com/.../kbdisplay.aspx$en-US$2295844 and look for known issues.

    You are on an older version, the latest version is here: mbs.microsoft.com/.../MROverview

    We had similar problems with reports not doing what they were supposed to and incorrect data on them. After applying the latest version and a hot fix on top of that, we stopped having problems. That would be the first and easiest thing to try or to look into.

    Of course, that is if someone in your organization knows how to install this. If not, get with your partner if you think you need it and they will help you. If you do it yourself, don't forget to take backups of your MR databases so that you can restore back if needed. Obviously if you have a test system, do it there first and try the reports to see what they look like.

    Thanks,

    John Olley

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans