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Microsoft Dynamics GP (Archived)

GP Upgrade - SmartList Errors, Sales Transaction Entry No Window

Posted on by Microsoft Employee

Doing some testing for GP2013R2 --> 2016R2 and getting some odd behavior while trying to use Smartlist:
GP Button - Smartlist - Sales , then double clicking a folder that has Sales related items, then clicking an item in the list that populates gives me a generic:

Unhandled form exception:
Cannot open form.  Script terminated.

EXCEPTION_CLASS_FORM_MISSING
SCRIPT_CMD_OPEN

Again this does not happen with every Smartlist item I click on though. Seems like it is specifically related to certain Sales related Smartlist reports. This seems to related to another issue I'm having. If I go to Transactions - Sales - Sales Transaction Entry, nothing happens. I don't get a window to pop up, no errors, etc! I've clicked through almost every other link in the Transactions, Inquiry, Reports, and Cards windows but everything else pops up fine.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP Upgrade - SmartList Errors, Sales Transaction Entry No Window

    Thank you so much for the reply on this one Mick! Looking into it right now. I don't believe I exported forms/reports as described here: support.microsoft.com/.../how-to-re-create-the-forms-dic-file-in-microsoft-dynamics-gp   Working my Accounting team here to try to get an exported copy of those, then I'll run GP Utilities to upgrade them.  Initially dismissed the idea of it as I read right past "forms" and only thought about reports. Hoping that is the fix!

  • Mick Egan Profile Picture
    Mick Egan 3,557 on at
    RE: GP Upgrade - SmartList Errors, Sales Transaction Entry No Window

    This sounds like a Modified Forms Reports dictionary issue.

    Did you upgrade the modified forms and reports?

    Try rebuilding the modified Forms Reports dictionaries.

    Mick

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