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Microsoft Dynamics CRM (Archived)

Opportunity not showing under recent opportunities for contact

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Posted on by Microsoft Employee

Hello all

I am having the following issue

1) I created a lead

2) qualified the lead

3) step 2 created contact, account and opportunity

4) If I load the Account page I can see the opportunity under the recent opportunities tab

5) when I load the contact page, no opportunity is displayed under 'recent opportunities'

Any suggestions?

Marco

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Opportunity not showing under recent opportunities for contact

    Hi Marco,

    Please follow these steps to fix your problem :

    1.    Edit Account and Contact Form by clicking Form editor button.

    2.    Click on entity and select Forms.

    3.    Open the main form.

    lead form editor.jpg

    4.    Click on grid, which you want to customize.

    5.    Click Properties from the toolbox on the same window.

    set properties.jpg

    6.    Change the view from Opportunities(Potential Customer) to Opportunities(Account) - for Account View and Opportunities(Contact) for Contact View.

    7.    Save and Publish.

    Please mark my answer as verified, if it solved your query.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Opportunity not showing under recent opportunities for contact

    Refer this:

    crmbusiness.wordpress.com/.../crm-2013-opportunity-associated-view-not-showing-the-opportunities

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