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Business Central forum

D365 BC user & transaction amount limit

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Posted on by

Hi,

For Dynamics 365 Business Central is there a cap or system limit to the number of users and amount of transactions processed per day?

thanks 

Steven

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  • Manish V Khemka Profile Picture
    40 on at
    RE: D365 BC user & transaction amount limit

    We have seen Business Central start to lock when you try to process more than 3000 sales orders in a day with around 4000 sales lines. 

    Does any one has any use cases of processing 4000+ orders a day on regular basis rather than peak in business central?

  • Suggested answer
    Stefano Demiliani Profile Picture
    37,162 Most Valuable Professional on at
    RE: D365 BC user & transaction amount limit

    D365BC is based on Azure SQL with elastic pools, so don't worry about transactions and scaling. All is managed under the hood (this is the power of SaaS) and scaled as necessary.

  • Suggested answer
    AJAnsari Profile Picture
    5,754 on at
    RE: D365 BC user & transaction amount limit

    Also, from our experience as a NAV partner, we have more than a few customers with 100+ users (I have heard through the grapevine of a NAV account with 500+ users, but it's not ours). And as for transactions processed a day, we have seen customers who deal with e-Commerce and EDI orders take in thousands of transactions a day, as well as customers with transactions that have 50+ line items per order.

    It should be mentioned that with NAV on-prem (or hosted in the cloud), we as a partner have the ability to work with such large customers to scale up resources available to the NAV server (or split up access to NAV service tiers, or cluster the servers to balance the load and ensure good performance).

    On Business Central, partners do not have control over this, but I imagine that Microsoft tracks this closely to ensure high availability. I had a conversation with Michael Hammond, Senior Engineering Lead at Microsoft, at a user group conference in May on this subject, and he assured me that these considerations aren't being taken lightly. How they are addressed (how are additional resources made available to a tenant? Is a resource-hungry tenant moved to another server? What is the threshold for this to happen) is beyond my scope of knowledge.

    I hope this helps. If my response has answered your question, please verify by clicking Yes next to "Did this answer your question?"

  • Suggested answer
    AJAnsari Profile Picture
    5,754 on at
    RE: D365 BC user & transaction amount limit

    Hi Steven,

    While you haven't explicitly asked this question, I wanted to answer an implied question, which would be: "Does Business Central have a cap on database size / charge for databases over a certain size?"

    I asked this question of Microsoft shortly after Business Central was released, and I was assured that there is no cap on database size or fee for database over a certain limit at this time. This was important to validate because there are some other Dynamics 365 apps that do have these constraints.

    Certainly, Microsoft could revisit this in the future, but this is the policy at this time and I doubt it would change anytime soon.

  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: D365 BC user & transaction amount limit

    Hello,

    I do not think there are any official published numbers. It depends a little on what users are doing, the SQL Server configuration, the bandwidth, hardware, partner customization, E.g.:

    dynamicsuser.net/.../maximum-number-of-user-by-version

    The closest you get probably is following some of our PM's performance blogs:

    blogs.msdn.microsoft.com/.../so-you-want-to-get-started-on-perf-testing-huh

    A Dynamics NAV partner may however have these figures for you based on their own baseline performance testing.

    Thanks.

  • Steven MacDonald Profile Picture
    on at
    RE: D365 BC user & transaction amount limit

    thanks for confirming that. As its based on NAV do you know of any figures for users and transactions for the NAV solution?

  • Marco Mels Profile Picture
    on at
    RE: D365 BC user & transaction amount limit

    Hello,

    I am unaware of any official published numbers by Microsoft.

    Thanks.

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