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Finance | Project Operations, Human Resources, ...
Suggested Answer

DPS on Dynamics GP 18.4

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Posted on by 5

We successfully run DPS on our current GP2015 system. We are preparing to upgrade to GP18.4 and the DPS always fails when posting Payables batches; they always end up in Batch Recovery with Status=Posting Interrupted. No error appears on the DPS monitor; I can see the job start and appears to complete, but the batch does not post and the error is always the same. I have no Posting Journals set to print and if I revert to Process Local, the batch posts correctly (ie. there is no problem with the batch). Select Cheques works fine, GL batches also post ok, so do Sales Transaction Entry batches. Payables Transactions and Computer Cheques both fail; they both end up in Batch Recovery with Status=Posting Interrupted. I can see nothing in the Event Viewer and the Process Server Log just says it has failed to post.

If anyone has any suggestions I would be grateful.

Many thanks, Katy

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  • Suggested answer
    Derek Albaugh Profile Picture
    Microsoft Employee on at

    You may be running into a documented issue we have with computer check PM batches posted via DPS going straight to batch recovery. This issue mentioned the 18.0 version, but may be also in prior versions such as GP 2015 that you mention.

    Currently there is no plan to fix this issue, as DPS is deemed old technology as modern computers are capable of handling the posting processing which wasn't the case when DPS functionality was first introduced.

    We've also seen where some third party products also do not work with DPS, such as Binary Stream's MEM product, for example.

    It's possible someone in the Community may have additional information, but my thoughts are that you're seeing this issue.

    Thanks

  • Suggested answer
    Andrew John Dean Profile Picture
    1,337 on at

    Hi Katy

    Envisage Software has a product called Post Master that makes use of the DPS to perform the posting process. The product has a bug fix that enables DPS posting of Payable batches in all current versions of GP. You can contact me via the website envisagesoftware.com/contact-us and I will provide further details

    Regards
    Andrew Dean
    Envisage Software Solutions

  • KatyR Profile Picture
    5 on at

    Thanks Derek

    We use DPS successfully for Computer Cheque batches on our current GP15 system. Oddly, on our test GP18 system, GL and Sales batches are fine, PM batches - transaction and computer cheques -  fail.

    Is there any way to determine if we are coming up against this issue? So we know to find an alternative solution?

    Many thanks, Katy

  • Suggested answer
    Derek Albaugh Profile Picture
    Microsoft Employee on at

    There isn't much on the documented issue for DPS/batches, other than when posting the batch via DPS/remote, the posting makes it to Process Monitor on DPS and the batch will have a status of Posting Interrupted.

    Using a script to reset batch being posted to be Local, not remote, then posting it, the batch will post fine.

    This is true of PM transaction/voucher or Computer Check batches.

    Thanks

  • Gavin Profile Picture
    2,510 on at

    Hi Derek,

    We are experiencing the same issue after recently implementing DPS on a client who posts very large payables batches. 

    You mention this is a documented issue, are you able to provide more information on this so can we update our client please. i.e. an official statement from Microsoft stating the issue and that there are no plans to fix this.

    Many thanks

    Gavin

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