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AP credits question

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Posted on by Community Member Microsoft Employee

We have an issue in GP. If we have to void an AP check. The credits applied to the invoices included in that check also automatically becomes unapplied and then we have to first search for invoices where those credits were applied, apply them and then cut a new check. Is this a setup issue and can this be avoided? If we have to void a check the credits do not get automatically gets unapplied and remain applied to the invoices where it was initially applied?

If I void an AP check (for any reason) it opens back the invoices included in that check but it also automatically un apply the credits applied to any of those invoices. We do not want this to happen (automatically un apply of credit), can this be voided?

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