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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Can't post invoice...
Microsoft Dynamics AX (Archived)

Can't post invoice - currently in use by user

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Posted on by M.Arshad 370

I am unable to Post invoice. It is appearing in Pending Vendor Invoice and for every activity it shows message "The invoice is currently in use by user". Can someone help me to get rid of this message and post it

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi M.Arshad,

    I just had the same issue :-)

    To get this resolved the 'other' user has to close the invoice and ideally the pending vendor invoice form.

    Unless this is done you can't post it.

    Probably ask your colleagues who worked on that invoice to close the form.

    Best regards,

    Ludwig

  • M.Arshad Profile Picture
    M.Arshad 370 on at

    Hi Ludwig Reinhard,

    Thanks for your reply. Issue is still coming even the other user (whose name is appearing in warning message)  has logged off from system

    Regards,

    Arshad

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Arshad,

    Have you tried deleting the other users usage data?

    Have you tried restarting the servers?

    Best regards,

    Ludwig

  • M.Arshad Profile Picture
    M.Arshad 370 on at

    Now restarting servers. I would update once restarted

  • M.Arshad Profile Picture
    M.Arshad 370 on at

    Hi,

    Issue not resolved even after restarting servers.

    Following another thread I deleted data from tables VendInvoiceInfoLine and VendInvoiceInfoTABLE. The message disappeared first, but now appearing again. I am really stuck and want to get rid of this issue

  • Suggested answer
    Prashant Singh Profile Picture
    Prashant Singh 8,802 on at

    Dear Ardhad,

    You can try to close the session of all the user from system administration. Then post the invoice. This will solve your issue probably.

    Regards,

    Prashant Kumar

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Can you delete the pending invoice and re-enter it?

    Best regards,

    Ludwig

  • Suggested answer
    ViniSabio Profile Picture
    ViniSabio 100 on at

    Go to System administration/Common/Users - Online Users. Then select all the Client Session of the user that is blocking the invoice and click End Session. After that, the invoice was unblocked and you can open the invoice. 

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