Dynamics Community Forum Thread Details

Why receipt number does not show up after the receipt items are transfer to another location

I am working through the PO returns and not quite understand how GP actually handles them. Below are the different scenarios I encountered (I am using GP2010):

1. Received a PO, without invoicing, without inventory transfer. I can perform the return using type 'Return'

2. Recived and invoiced a PO, without inventory transfer. I can perform the return using type 'Return with credit'

3. Received a PO (say the location is INSPECTION), then perform a inventory transfer for the recevied quantities from the receiving location to another location. Neith 'Return' nor 'Return with credit' works. I have to use 'Inventory' or 'Inventory with credit' to perform the return. However, when I choose one of these two types, and select the transfer document, the quantity is broken into two pieces (for example, my transfer quantity is 5 units, but in the return window, when I select the receipt number, it gives me 3 entries against this transfer).

Here are my questions:

1. Why cann't we use 'Return' or 'Return with Credit' after an inventory transfer?

2. How come the transfer transaction is broken into multiple lines with different quantity (note, the item is not serialized).