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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Requirement of System ...
Microsoft Dynamics CRM (Archived)

Requirement of System Administrator security role for permission

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Posted on by Community Member Microsoft Employee

Hi,

I have following concerns.

1.I need System Administrator Security role for seeking permission as I am unable to see any permission in my profile.

2.I am unable to view any "Option" in the Settings tab as mentioned in the document you provided.

Link for Document : technet.microsoft.com/.../dn832651.aspx

3.I am unable to find any Settings > Security > Users path in my account 

Please let me know how can I get the same mentioned above as I need to manually create application user.

Regards,

Priyanka 

*This post is locked for comments

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Requirement of System Administrator security role for permission

    Priyanka,

    I am afraid you can't be done without admin.

  • Suggested answer
    Jagannath Profile Picture
    Jagannath 545 on at
    RE: Requirement of System Administrator security role for permission

    Hi Priyanka,

    Just try the following work around.

    Open setting->Security->User-> then it will open Enabled User View.

    Click on your user and "Promote to Admin" .

    If this is not working , Then ask your system admin to give to appropriate permission.

    Thanks,

    Jagannath

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Requirement of System Administrator security role for permission

    Hi Mahender,

    We are currently using company's environment on trail version, for some security reason Admin is not providing security role. So is there any other workaround for it ??

    Regards,

    Priyanka   

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Requirement of System Administrator security role for permission

    Hello Priyanka,

    As saild earlier you only an Admin user can give you this role, so please check who have provide you access in this environment to give you admin rights. Can you share details about this environment ? Is this a client environment or your company environment, who has provided you access to this system?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Requirement of System Administrator security role for permission

    Hi Arpit,

    Thank you so much for your quick reply.

    Regards,

    Priyanka

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Requirement of System Administrator security role for permission

    Thank you so much for your reply :)

    Regards,

    Priyanka

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Requirement of System Administrator security role for permission

    Hi Aric,

    Thanks for your reply. 

    Please can you let me know how will I get the role mentioned in my question as I am really stuck and I am unable to proceed further because of the same.

    Can you please help me in figuring out this issue? Or can you help me in getting the access?

    Thanks & Regards,

    Priyanka 

     

  • Verified answer
    Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Requirement of System Administrator security role for permission

    Seems like you are not a member of any System Administrator Security Role.

    I would contact whoever set up Dynamics 365 for your organization, and have them give you the System Administrator security role.

    Good luck.

  • Verified answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Requirement of System Administrator security role for permission

    Hi,

    This is sure that you don't have required security role, so either you need to use a admin user to login to CRM to add users or you need to ask to your IT team about who is admin user and ask him to provide you admin security role as well. Normally the use who initially setup will be having admin roles, so check with IT team who configured CRM initially.

  • Verified answer
    Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: Requirement of System Administrator security role for permission

    Hi Priyanka,

    Seems you are not having proper Security Role in CRM. Hence, you are not able to access above-mentioned options. Ask your CRM Administrator to provide you appropriate roles first in order to perform any further action.

    If my answer helped to resolve your issue, kindly verify it by clicking 'Yes'. It would be helpful to the other community members seeking to resolve a similar issue.


    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.in

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