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Is there a way to track email tokens without adding text to the subject line?

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Posted on by aratansi

hi,

how can all emails be tracked efficiently through email tokens by dynamics, without adding additional text to the subject line? is there another way to track emails correctly?

thanks,

adel

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Gus Gonzalez 27,113 on at

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Re: Is there a way to track email tokens without adding text to the subject line?

Yes.

CRM will utilize Smart Tracking instead of using Tracking Tokens, you can turn off the Tracking Tokens by navigating to Settings -> Administration -> System Settings -> Email Tab.