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Syed Fahad Naseem 5 on at

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RE: Customer advance feature is not applicable for Fixed price projects

Hi Gurus,

I am facing this issue, can anyone help me in this regard,

Regards,

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André Arnaud de Cal... 300,716 Super User 2025 Season 2 on at

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RE: Customer advance feature is not applicable for Fixed price projects

Hi Syed,

If you have a fixed price project, you can only send on-account invoices (milestones). If you are not using a fixed price project, can you then tell us what setup you have and what steps you did to get this error?

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Syed Fahad Naseem 5 on at

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RE: Customer advance feature is not applicable for Fixed price projects

Hi Andre,

I am using Fixed price project and during customer advance from Manage>Customer advance i am facing this error, as per your statement you said only on-account invoices, so how can we tackle the customer advances in this (Fixed-Price Project) case, could you please advise.

Regards,

Syed Fahad Naseem

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Suggested answer

Gaurangkumar Jani 4,526 User Group Leader on at

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RE: Customer advance feature is not applicable for Fixed price projects

Hi @Syed Fahad Naseem

This feature is disabled in version 10.0.31 you can check and issue on LCS.

There is possibility to get a new feature in near future as per below update from LCS:

In the meanwhile, business can create a separate milestone as Advance Invoice, but we can not deduct that advance from remain milestone. It means entire contract value will be Advance Milestone + Regular Milestones.

Please let us know if this helps.

Thanks,

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Syed Fahad Naseem 5 on at

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RE: Customer advance feature is not applicable for Fixed price projects

Hi, Gaurangkumar Jani

Thanks for your response.

Regards,

Syed Fahad Naseem

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