Dynamics Community Forum Thread Details

Payment posted to GL but not showing up in PM reconciliation

Hi,

I had an invoice entered in CAD$ (which is our functioning currency) but we ended up paying the invoice from our USD chequebook for the same amount of the invoice. I set the exchange rate at 1.0 and went through the regular process of cutting a cheque and posting the payment and everything worked without error. The invoice no longer showed up in our Purchasing Trial Balance (A/P) and the amount was recorded as a credit to our USD chequebook.

However, when reconciling PM to GL, the payment was posted to GL but wasn't debited in A/P. Even checking the A/P account, I see that the transaction was never recorded despite the distribution being set to debit A/P.

I've checked that our currency accounts are set up, that there's multicurrency access, that the report is to show multicurrency data, and that the A/P account also has USD listed as a currency and then voided and re-did the payment but it still doesn't show up in A/P.

I did try the same transaction in a test company we have setup with the same settings and it worked out there, but not in our actual company.

Can anyone help out with this?

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