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Vat error on posting Payment Journal

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Posted on by Neilh@q

I get the following message when posting a payment journals "VAT % must have a value in Gen. Journal Line: Journal Template Name=PAYMENT, Journal Batch Name=INCVAT, Line No.=10000. It cannot be zero or empty."

How do I resolve? I have ticked "Copy VAT Setup to Jnl. Lines" and "Allow VAT Difference" and I think the Vat set up is all complete.

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Dirk on at

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Hello,
This sounds like the VAT Precentage is missing in the VAT Posting Setup for the combination of VAT Business Posting Group and VAT Product Posting Group used in the journal.
Please check

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Neilh@q 5 on at

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Hi Dirk

I have Vat Business Posting Group as "DOMESTIC" and VAT Prod Group as "STANDARD" which is 15% - still gives error.

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Neilh@q 5 on at

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Hi Dirk

I have worked it out - changed the Posting Type in the journals to "Purchase" then it calculated properly.

I don't understand why I need to do this, because it is a Payment not a Purchase

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Dirk on at

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"Payment" should be the "Document Type".

But for VAT we only look at hte "Gen. Posting Types" sales, for the sales VAT, and purchase, for the purchase VAT.

For documents, like sales orders/invoices and for purchase orders and invoices the Gen. Posting Type is pre-defined.

In journals this can be selected. If it is left blank, then also the Postign Groups should be left blank.

Question:

Why do you want to register VAT when you post a "Payment" ?

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Neilh@q 5 on at

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It is for one of our foreign subsidiaries. Their only revenue is from our head office, which to them is Nil rated exported service. They have a Vat rule that then allows us to claim the Vat on bank charges.

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YUN ZHU 95,636 Super User 2025 Season 2 on at

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Hi, did you set VAT Identifier? I was under the impression that this would prompt a similar error if it wasn't set. If it has not been solved, you can try to debug it, you can find the problem immediately.

Hope this also helps

Thanks.

ZHU

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